If you have already downloaded GAIN Notify but are still not receiving notifications double-check the following:
- You are assigned as the Manual Publishing User for the Instagram channel(s) in GAIN. You can do this by going to the Instagram Channel settings and checking there.
- In the GAIN Notify, you are correctly logged in with your user credentials.
- GAIN also sends you an e-mail notification when it's time to post to Instagram. Make sure that e-mails from email@example.com are not ending up in your spam folder.
- You have enabled notifications for the GAIN Notify. You can check this by going to Settings and make sure that all the notification options are enabled. (See below images).
- If all is configured correctly and you're still not receiving notifications, log out of the mobile app (click the orange "logout" button) then log back in.