Troubleshooting & FAQs

Workarounds and quick fixes for most commonly asked questions and issues.

Gain Team avatar
13 articles in this collection
Written by Gain Team

Common Facebook scheduling questions & errors

Find out why your posts didn’t publish correctly and more.
Gain Team avatar
Written by Gain Team
Updated over a week ago

Common Instagram publishing issues

Find out why you’re not receiving push notifications via Gain Notify and more.
Gain Team avatar
Written by Gain Team
Updated over a week ago

Login or application errors

A list of quick fixes, workarounds, and common problems related to the Gain platform.
Gain Team avatar
Written by Gain Team
Updated over a week ago

User & account management

What to do if approvers or regular users are not receiving notifications and other account issues.
Gain Team avatar
Written by Gain Team
Updated over a week ago

Support Coverage Hours

Check out our extended support hours
Gain Team avatar
Written by Gain Team
Updated over a week ago

Disconnect channels & remove brands

How to delete channels and brands
Gain Team avatar
Written by Gain Team
Updated over a week ago

Time zone settings

All times in Gain will be shown based on your local time zone
Gain Team avatar
Written by Gain Team
Updated over a week ago

Change your browser settings

Turn on or off web notifications on all browsers
Gain Team avatar
Written by Gain Team
Updated over a week ago

Partner program

Promote Gain and keep 20% of every sale.
Gain Team avatar
Written by Gain Team
Updated over a week ago

Referral Program

Refer your friends or colleagues to Gain and earn a $100 cash!
Gain Team avatar
Written by Gain Team
Updated this week

General security policies

Learn how we keep content secure.
Gain Team avatar
Written by Gain Team
Updated over a week ago

Gain GDPR compliance

Gain Team avatar
Written by Gain Team
Updated over a week ago