Support Coverage Hours

You can contact support via the support widget in the bottom right corner of your screen or by email at support@gainapp.com. We typically respond to all chats and emails within one to two hours during office hours.

Our team is based in Buenos Aires (UTC-3), and our support hours are Monday through Friday, 9 AM to 5 PM Buenos Aires time. Buenos Aires does not observe daylight saving time, so our hours in your local time may shift by one hour during the year. Here's how our office hours look in different parts of the world:

United States, Eastern Time

• 8 AM to 4 PM (EDT, March to November)
• 7 AM to 3 PM (EST, November to March)

United States, Pacific Time

• 5 AM to 1 PM (PDT, March to November)
• 4 AM to 12 PM (PST, November to March)

Central Europe

• 2 PM to 10 PM (CEST, late March to late October)
• 1 PM to 9 PM (CET, late October to late March)

Eastern Australia (Monday evening through Saturday morning, local time)

• 10 PM to 6 AM (AEST, April to October, and all year in Brisbane)
• 11 PM to 7 AM (AEDT in Sydney and Melbourne, October to April)

If we receive your message outside business hours, we will respond on the next business day.