My posts were scheduled but were not published

For Twitter, Facebook, and LinkedIn content, we use each social network’s native scheduler. We send them content and then ask their API to publish it on a specific date and time. 

Then, the social network is in charge of making these posts public. Unfortunately, once in a while, they fail to publish content, and the post can remain in scheduled status in your calendar without any indication of what went wrong. 

There are several safeguards to prevent this from happening, but it does happen once in a while. If it does, reach out to support@gainapp.com immediately so that we can investigate further. Make sure to include the post ID in your email to support.