Troubleshooting & FAQs

Workarounds and quick fixes for most commonly asked questions and issues.

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15 articles in this collection
Written by Deborah

Common Facebook scheduling questions & errors

Find out why your posts didn’t publish correctly and more.
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Written by Deborah
Updated over a week ago

Reauthorize Facebook Page Permissions

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Written by Deborah
Updated over a week ago

Why do I have to re-authorize my social channels?

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Written by Deborah
Updated over a week ago

Common Instagram publishing issues

Find out why you’re not receiving push notifications via Gain Notify and more.
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Written by Deborah
Updated over a week ago

Login or application errors

A list of quick fixes, workarounds, and common problems related to the Gain platform.
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Written by Deborah
Updated over a week ago

User & account management

What to do if approvers or regular users are not receiving notifications and other account issues.
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Written by Deborah
Updated over a week ago

General security policies

Learn how we keep content secure.
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Written by Deborah
Updated over a week ago

Support Coverage Hours

Check out our extended support hours
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Written by Deborah
Updated over a week ago

Referral Program

Refer your friends or colleagues to Gain and earn a $100 cash!
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Written by Deborah
Updated over a week ago

Gain GDPR compliance

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Written by Deborah
Updated over a week ago

Disconnect channels & remove brands

How to delete channels and brands
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Written by Deborah
Updated over a week ago

Time zone settings

All times in Gain will be shown based on your local time zone
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Written by Deborah
Updated over a week ago

Change your browser settings

Turn on or off web notifications on all browsers
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Written by Deborah
Updated over a week ago

Facebook Scheduling Options

Learn how to simplify the scheduling of post boosting and ads
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Written by Deborah
Updated over a week ago