What does my client see when they receive content to approve?

When you send your client content for feedback and approval, the first thing they'll see is an email notification. When they click on it to review their content, they'll be automatically logged in to Gain – they don't even need a password!

Note: This secure client link will only work once and expires in 24 hours. But you can always send your client a new one if needed.

Your client's email notification will take them to their approvals queue. At a glance, they can see all the content that is pending their approval. Each social post includes relevant information like post type, social network account, and publish date. Here, they can click on Approve or Request Changes to send you feedback.

Each client has their own approval queue that consolidates all the marketing and social media posts that need their approval.

By clicking on View details they can focus on one post at a time. They can interact with the post just like they would in the social network: they can expand the caption to read more, click on a video to play it, and click on the arrows in carousel posts to move between images and videos.

They can also see how each Instagram post in their Approval queue will look in their Instagram Grid.

Once they've cleared their approval queue, they can click on Go to Workspace to see their content calendar.

In their calendar, they will see all the posts that they've approved and that have been scheduled, and published (live) on each social network. Plus, they can switch between a monthly view...

...and a weekly view.

For more details on everything your client can do, check out this Guide for Approvers that you can share with your clients!