Why can't I see social media metrics?
If you can't see social media Insights for your workspace, check that:
- All channels are connected to the workspace
- Your channels are not Instagram Personal or LinkedIn Personal accounts
- The content you're looking to see data for is public
Remember that we show Insights data for content published in the last 60 days. From then on, we will continue updating data for the content published in the last 30 days. Gain will stop showing data for content older than 30 days, even if it still receives engagement.