Set Up 2-Step Verification

2-step verification or 2-factor authentication (2FA) is an optional sign-in feature that provides an extra layer of security for your account. It is a simple way to double-check your identity and make sure that no one but you has access to your account. 

In this article

• Set Up 2-Step Verification
• Sign in Using 2-Step Verification
• Manage 2-Step Verification Settings 

Set Up 2-Step Verification 

You can choose one of two ways to receive your verification code: text messages (SMS) or via Google’s Authenticator app. If you decide to get your codes from the Authenticator app, you can download it from Google Play for Android or the App Store for iOS.

Now, to get started, go to Security under your Personal Settings or click here.

Authenticator app

Make sure to have your phone with you. You’ll need it to enable 2-step verification now. 

1. Click Set Up 2-Step
2. Then, click on Start Set-Up
3. Choose Authenticator App 
4. Open your Authenticator app and scan the QR code on your screen.
5. Enter the 6-digit code generated by the app in the code field    

Now, you have the option to add a backup phone before exiting the setup, or you can click Done. You can always add a backup phone later.

Text Message (SMS)

Make sure to have your phone with you. You’ll need it to enable 2-step verification now. 

1. Click Set Up 2-Step Verification 
2. Choose Text Message (SMS)
3. Find your country code and enter your phone number.

4. Enter the 6-digit code sent to you in the code field without dashes or spaces. 
5. You can add a backup phone before exiting the setup, or click Done. You can always add a backup phone later.

That’s it! From now on, each time you log in, you will need to enter your password and provide the verification code sent to your phone or generated by your authenticator app.

Sign in Using 2-Step Verification

1. Next time you log in, enter your email address and password like you usually do. 
2. You’ll have to add a second verification step. You’ll receive a verification code in your Authenticator app or via Text Message (SMS). 
3. Enter your code in the verification code field and click Verify.

Manage 2-Step Verification Settings 

Turn off 2-step verification

To turn off 2-step verification, go to Security under Personal Settings.

1. Click on Manage 2-Step Verification.
2. Then, click on Turn Off 2-Step Verification.

Get recovery codes

You can use recovery codes to sign in if you don’t have your primary phone or backup phone with you. 

Here are the steps to get recovery codes: 

1. Click on Manage 2-Step Verification.
2. Then, click on Get Recovery Codes.

Remember, you can only use each of these codes once. After you’ve used them all, you can get new codes. To get new codes, come back to Manage 2-Step Verification > Get Recovery Codes and click on Get New Codes. 

Add/update a backup phone

You can add a backup phone if you need to sign in to Gain and don’t have access to your primary phone. Here are the steps to add a backup phone: 

1. Click on Manage 2-Step Verification
2. Then, click on Add Backup Phone
3. Find your country code and enter your phone number

4. Enter the 6-digit code sent to you in the code field without dashes or spaces. 

That's it! If you need to edit your back up number, head back to Manage 2-Step Verifications > Backup Phone Number.