Set Up 2-Step Verification
2-step verification or 2-factor authentication (2FA) is an optional sign-in feature that provides an extra layer of security for your account. It is a simple way to double-check your identity and make sure that no one but you has access to your account.
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Set Up 2-Step Verification
You can set it up via Google’s Authenticator app. You can download this or any other app from Google Play for Android or the App Store for iOS.
Now, to get started, go to Security under your Personal Settings or click here.
Important: We discontinued the ability to set up 2FA through text messages for new users. Active users who had this method enabled, can continue to use it. However, if it's turned off, you will have to set it up using an authenticator app.
We recommend using an authenticator app because it’s more secure than a text message. For codes sent via SMS, your mobile provider’s standard rates for sending and receiving text messages will apply.
Authenticator app
Make sure to have your phone with you. You’ll need it to enable 2-step verification now.
- Click Set Up 2-Step
- Then, click on Start Set-Up
- Choose Authenticator App
- Open your Authenticator app and scan the QR code on your screen.
- Enter the 6-digit code generated by the app in the code field
Now, you have the option to add a backup phone before exiting the setup, or you can click Done. You can always add a backup phone later.
Sign in Using 2-Step Verification
- Next time you log in, enter your email address and password like you usually do.
- You’ll have to add a second verification step. You’ll receive a verification code in your Authenticator app or via Text Message (SMS, for existing users only).
- Enter your code in the verification code field and click Verify.
Manage 2-Step Verification Settings
Turn off 2-step verification
To turn off 2-step verification, go to Security under Personal Settings.
- Click on Manage 2-Step Verification.
- Then, click on Turn Off 2-Step Verification.
Get recovery codes
You can use recovery codes to sign in if you don’t have your primary phone or backup phone with you.
Here are the steps to get recovery codes:
- Click on Manage 2-Step Verification.
- Then, click on Get Recovery Codes.
Remember, you can only use each of these codes once. After you’ve used them all, you can get new codes. To get new codes, come back to Manage 2-Step Verification > Get Recovery Codes and click on Get New Codes.
Important: Make sure to download or print your codes and save them in a safe place!